Return Policy
At Elie Balleh, we strive to ensure that our customers are completely satisfied with their purchases. However, if you are not entirely satisfied, we’re here to help.
Returns
– You have 14 days from the date of receipt to return an item.
– To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.
– Please note that we do not offer a free return service. Customers are responsible for the return shipping costs.
Process
– To initiate a return, please contact our customer service team Sales@elieballeh.com who will guide you through the process.
– You will need to provide your order number and details about the product you wish to return.
– After receiving and inspecting the return, we will inform you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
Contact Us
If you have any questions on how to return your item to us, please contact our customer support Sales@elieballeh.com.